Your Privacy Matters

Privacy Policy - Read Long Beach Auto Glass Repairs

Effective Date: December 6, 2025

At Long Beach Auto Glass Repairs, located in Long Beach, CA, we are committed to safeguarding your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.

Information We Collect

We collect both personal and non-personal information to provide you with a better service. This information includes:

Personal Information:

When you request an auto glass repair or contact us, we collect personal information that you provide to us. This may include:

  • Full Name
  • Phone number
  • Email address
  • Vehicle details (e.g., make, model, year, VIN)
  • Service details (e.g., type of glass repair, insurance information)
  • Payment information, if applicable

Non-Personal Information:

We automatically collect non-personal information when you visit our website, including:

  • IP address
  • Browser type and version
  • Pages viewed on our website
  • Time and date of your visit
  • Referring website or source

How We Use Your Information

We use the information we collect for specific purposes related to providing our services, including:

  • To provide services: Process your service requests, confirm appointments, and complete auto glass repairs.
  • To communicate: Send you appointment reminders, follow-up requests for feedback, and important service updates.
  • To improve our services: Analyze customer feedback and website usage to optimize our service offerings.
  • For marketing: With your consent, we may send you promotional emails or text messages about special offers, discounts, or services. You can opt-out of these communications at any time.

How We Protect Your Information

We implement industry standard security measures to protect your personal information, including encryption and firewalls. Your data is stored in secure servers that are regularly updated to prevent unauthorized access. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security of your information.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers:

We may share your information with trusted third party service providers who assist us in running our business, such as payment processors, marketing partners, or appointment scheduling platforms. These providers are only allowed to use your data for the specific services they perform on our behalf and are required to protect your information.

Legal Compliance:

If required by law or legal process (e.g., a court order or subpoena), we may disclose your personal information to comply with legal obligations or to protect the rights, property, and safety of our business and customers.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience and to analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website. You can control cookie settings via your browser, but disabling cookies may impact the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites that we do not control. These sites have their own privacy policies, and we are not responsible for their content or practices. We recommend that you review the privacy policies of any third-party websites you visit.

Your Rights Regarding Your Information

As a customer, you have the following rights concerning your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal data, subject to any legal or contractual obligations we may have.
  • Opt-out of Marketing: You can unsubscribe from our marketing emails or texts at any time by clicking the "unsubscribe" link in our communications or contacting us directly.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of the page. It is your responsibility to review this policy periodically to stay informed of any changes.

Contact Us

If you have any questions or concerns about how we handle your personal information, or if you wish to exercise your rights, please contact us at:

Long Beach Auto Glass Repairs